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leslie_morgan
leslie_morgan
Contributor ⭐️⭐️
August 2, 2016
Question

Mass unsubscribe users from Accounts they follow

  • August 2, 2016
  • 4 replies
  • 161 views
We have employees that have left the Customer Success team and need to be unsubscribed from the Accounts they previously followed via the C360. Is there a way to unsubscribe/unfollow all at one time?

    4 replies

    manu_mittal
    Gainsight Employee ⭐️
    manu_mittal
    Gainsight Employee ⭐️
    August 5, 2016
    Hi Leslie,

    I think it's possible to do this by removing all records, connected to these users, from the [i]Subscription Preferences object.
      imran1184
      imran1184
      Contributor ⭐️⭐️⭐️
      February 27, 2020

      @manu_mittal 

      Could you please help me with more information on how exactly it can be achieved the way you mentioned. Little more details would be highly appreciated since I am working with a customer on this.

      E
      Elana Cipin
      Contributor ⭐️⭐️⭐️⭐️⭐️
      November 8, 2022

      Please upvote this idea: 

       

      liam_nicholls
      liam_nicholls
      Helper ⭐️
      December 8, 2022

      Also relevant 

       

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