Mass unsubscribe users from Accounts they follow

4 replies
164 views
Translate All

We have employees that have left the Customer Success team and need to be unsubscribed from the Accounts they previously followed via the C360. Is there a way to unsubscribe/unfollow all at one time?

manu_mittal

Gainsight Employee ⭐️

Hi Leslie,

I think it's possible to do this by removing all records, connected to these users, from the [i]Subscription Preferences object.

Translate

imran1184

Contributor ⭐️⭐️⭐️

@manu_mittal

Could you please help me with more information on how exactly it can be achieved the way you mentioned. Little more details would be highly appreciated since I am working with a customer on this.

Translate

E

Elana Cipin

Contributor ⭐️⭐️⭐️⭐️⭐️

Please upvote this idea:

Translate