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Question

Mass unsubscribe users from Accounts they follow

  • August 2, 2016
  • 4 replies
  • 117 views

leslie_morgan
We have employees that have left the Customer Success team and need to be unsubscribed from the Accounts they previously followed via the C360. Is there a way to unsubscribe/unfollow all at one time?

4 replies

manu_mittal
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  • Gainsight Employee ⭐️
  • August 5, 2016
Hi Leslie,

I think it's possible to do this by removing all records, connected to these users, from the [i]Subscription Preferences object.

imran1184
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  • Contributor ⭐️⭐️⭐️
  • February 27, 2020

@manu_mittal 

Could you please help me with more information on how exactly it can be achieved the way you mentioned. Little more details would be highly appreciated since I am working with a customer on this.


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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • November 8, 2022

Please upvote this idea: 

 


liam_nicholls
  • Helper ⭐️
  • December 8, 2022

Also relevant