Skip to main content
Question

Mass unsubscribe users from Accounts they follow


leslie_morgan
We have employees that have left the Customer Success team and need to be unsubscribed from the Accounts they previously followed via the C360. Is there a way to unsubscribe/unfollow all at one time?

4 replies

manu_mittal
Forum|alt.badge.img+2
  • Gainsight Employee ⭐️
  • 639 replies
  • August 5, 2016
Hi Leslie,

I think it's possible to do this by removing all records, connected to these users, from the [i]Subscription Preferences object.

imran1184
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️
  • 10 replies
  • February 27, 2020

@manu_mittal 

Could you please help me with more information on how exactly it can be achieved the way you mentioned. Little more details would be highly appreciated since I am working with a customer on this.


Forum|alt.badge.img+1
  • Contributor ⭐️⭐️⭐️⭐️
  • 45 replies
  • November 8, 2022

Please upvote this idea: 

 


liam_nicholls
  • Helper ⭐️
  • 36 replies
  • December 8, 2022

Also relevant 

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings