Anyone else missing their picture when using Email to Timeline Beta?
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We've noticed this as well. I believe it is because Gainsight currently treats the email alias posts as a separate user (which makes reporting a bit messy).
Based on this other post: https://community.gainsight.com/conversations/email-to-timeline-uses-a-different-user-profile-5c0ecda1e4b0ff4cdbcab483
Agree a bit messy, maybe GS can fix that :-)
Hi Calvin, Thanks for sharing this. This is something which is there in the roadmap. We will update here once we have more details on this.
Hi Team,
One of my customer is also looking for this picture? Do we have any roadmap to it?
This came up again today in support which brought me back to this post. Just wanted to check on if we have a possible timeline on when this may be added? I also noticed that we do pick up the profile picture from SFDC if the email goes to drafts first.
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