We just created some milti select picklist fields in the contact object in Salesforce. When creating a report builder and trying to add the fields into a Gainisght report, I notice that the fields are not available. Is this expected that Gainsight does not support multi select picklist values in Report Builder?
Is there a workaround???
Best answer by jean.nairon
@tony_tao - you should be able to add them in the Show fields section but you will not be able to add them in the By section. The By section has some limitations.
You cannot add the following data types to the By section:
@tony_tao - you should be able to add them in the Show fields section but you will not be able to add them in the By section. The By section has some limitations.
You cannot add the following data types to the By section:
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