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michael_sweeney
Helper ⭐️
Nov 18, 2020 11:42 PM UTC
Solved

Multilingual Surveys - NPS Question

Hi Team,

 

I was speaking with a customer today who uses multilingual surveys and is very important to their Global NPS.

 

Do we know when or if we will be able to translate “Not at all likely” and “Extremely likely” in the near future?

 

-Mike

 

 

 

vikramAnswer
Helper ⭐️⭐️
Nov 20, 2020 7:21 AM UTC

Hi @michael_sweeney , The default label translation is done as part of “Administration Settings” as shown in the image

 

3 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Nov 19, 2020 5:10 AM UTC

Hi @michael_sweeney - this can be done on the Survey Translation Page: https://support.gainsight.com/SFDC_Edition/Surveys/Survey_Design/Configure_Multilingual_Survey_Questions

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VP of Customer Success at Forcepoint
michael_sweeney
Helper ⭐️
Nov 19, 2020 2:53 PM UTC

Thanks @dan_ahrens I do see how to translate the question so I may be missing something.

 

The question itself is translated the issue I am seeing is I am not sure how to translate “Not at all likely” or “Extremely likely”

 

 

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vikramAnswer
Helper ⭐️⭐️
Nov 20, 2020 7:21 AM UTC

Hi @michael_sweeney , The default label translation is done as part of “Administration Settings” as shown in the image

 

Translate