Gainsight is proud and excited to announce a new Mentorship Program just for CS Ops Professionals! We’ve also launched a new CS Ops Central resource page, and partnerships with SV Academy and Hire Heroes to help train and place people in CS Operations roles. Read on for more information…

Mentorloop - mentoring for new and experienced CS Operations professionals

It’s free, easy to join, and rewarding. Sign up here now! Within a week we expect to have a broad group of mentors & mentees, so that you can begin this awesome journey.

For mentees, this is an opportunity to learn from others’ experiences in CS Ops, and get personalized advice on how to grow your skills and career.  

As a mentor, you’ll have the satisfaction of developing others for an increasingly important career path, as well as build your own coaching and people skills.  

We encourage you to consider signing up to be both a mentor and a mentee. Why? You likely have valuable experiences to share. Even if you’ve been in CS Ops for 6 months, you can help someone who’s been in CS Ops for 6 days. We’ll make recommended mentor matches for you to choose from based on skills and goals that you share when you sign up. 

CS Ops Central - your CS Operations career resource center

We’ve assembled a variety of resources to help support you in learning about and working in CS Ops on our new CS Ops Central webpage.

CS Ops Training Opportunities

Gainsight has partnered with SV Academy on our mission to level the playing field for communities underrepresented in Customer Success and to support our Veterans returning to civilian life.

Click here to learn more about the program which trains underrepresented individuals and Veterans, and then places them in entry-level CS Associate and CS Ops Associate apprenticeship roles at companies.