Sally Quick Insights is a new feature added in a 5.21.3 patch release on December 26.





Sally, the AI-powered bot, makes rich Gainsight data easily accessible through simple conversation. Asking Sally questions is just like asking a real person, and machine-learning technology helps her get smarter with each interaction. The Quick Insights feature takes this ability further by enabling users to query for more specific information. For example, a named query can be setup to Show the list of flagged risk CTAs. Quick Insights provide users with access to deeper insights from outside of Gainsight, and don’t require users to click through multiple levels to find information.





 





Gainsight introduces the Quick Insights feature which helps users access more specific information by simply typing Quick Insight in the chat window.





 





Admins, please refer to Configure Quick Insights in Slack using Sally article for instructions. End users can learn how to use Quick Insights once their Admin sets them up in this article.