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No options show up when linking a token within Advanced Outreach

  • September 29, 2017
  • 3 replies
  • 25 views

andrea_briant
Hi everybody, When I click the token to connect it to a SaleForce field, no options show up. I''m assuming this has something to do with the way I added participants, but I can't figure it out. Can someone point me in the right direction please?

Best answer by jason_janicki

I figured out the token mapping. You need to go to "mapping" and then assign mapping options before you can map a token. It is different from regular co-pilot outreaches 



click the token mapping link in top right and then fill out this page:

3 replies

abhishek_sivaraman
Hi Andrea,

Can you elaborate on the same? Alternately, I can set up a call with you to understand more about your paint points and use cases. I have sent an email across to you for the same.

Thanks
Abhishek S

jason_janicki
  • Helper ⭐️
  • October 30, 2017
This is happening to me as well. See screenshot. I am using a Power List. Any ideas?
 


jason_janicki
  • Helper ⭐️
  • Answer
  • October 30, 2017
I figured out the token mapping. You need to go to "mapping" and then assign mapping options before you can map a token. It is different from regular co-pilot outreaches 



click the token mapping link in top right and then fill out this page: