Skip to main content
andrea_briant
andrea_briant
Contributor ⭐️
September 29, 2017
Solved

No options show up when linking a token within Advanced Outreach

  • September 29, 2017
  • 3 replies
  • 46 views
Hi everybody, When I click the token to connect it to a SaleForce field, no options show up. I''m assuming this has something to do with the way I added participants, but I can't figure it out. Can someone point me in the right direction please?
    Best answer by jason_janicki
    I figured out the token mapping. You need to go to "mapping" and then assign mapping options before you can map a token. It is different from regular co-pilot outreaches 



    click the token mapping link in top right and then fill out this page:

    3 replies

    abhishek_sivaraman
    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    September 30, 2017
    Hi Andrea,

    Can you elaborate on the same? Alternately, I can set up a call with you to understand more about your paint points and use cases. I have sent an email across to you for the same.

    Thanks
    Abhishek S
    jason_janicki
    jason_janicki
    Helper ⭐️
    October 30, 2017
    This is happening to me as well. See screenshot. I am using a Power List. Any ideas?
     

    jason_janicki
    jason_janickiAnswer
    Helper ⭐️
    October 30, 2017
    I figured out the token mapping. You need to go to "mapping" and then assign mapping options before you can map a token. It is different from regular co-pilot outreaches 



    click the token mapping link in top right and then fill out this page:

    Terms & ConditionsAccessibility statement