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Notification for Failed Outreaches

  • July 20, 2018
  • 2 replies
  • 43 views

faust_belarmino
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I know that we can add an email every time an outreach runs.. but is there a way to receive a notification if an outreach fails to run?

Best answer by seth_schroeder

Hi Faust,

Are you working with scheduled outreaches? If so, you can use the mail icon in the right corner of the scheduler to enter an email address for the outreach results to be sent to. This should send results for both successes and failures. The mail icon is highlighted here.

2 replies

seth_schroeder
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • July 20, 2018
Hi Faust,

Are you working with scheduled outreaches? If so, you can use the mail icon in the right corner of the scheduler to enter an email address for the outreach results to be sent to. This should send results for both successes and failures. The mail icon is highlighted here.

faust_belarmino
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  • Author
  • Helper ⭐️⭐️
  • November 8, 2018
Gotcha!! Thank you :)