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faust_belarmino
Helper ⭐️⭐️
Jul 20, 2018 8:23 PM UTC
Solved

Notification for Failed Outreaches

I know that we can add an email every time an outreach runs.. but is there a way to receive a notification if an outreach fails to run?
seth_schroeder
Gainsight Employee ⭐️⭐️
Jul 20, 2018 9:58 PM UTC
Hi Faust,

Are you working with scheduled outreaches? If so, you can use the mail icon in the right corner of the scheduler to enter an email address for the outreach results to be sent to. This should send results for both successes and failures. The mail icon is highlighted here.

2 replies

seth_schroeder
Gainsight Employee ⭐️⭐️
Jul 20, 2018 9:58 PM UTC
Hi Faust,

Are you working with scheduled outreaches? If so, you can use the mail icon in the right corner of the scheduler to enter an email address for the outreach results to be sent to. This should send results for both successes and failures. The mail icon is highlighted here.
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faust_belarmino
Helper ⭐️⭐️
Nov 8, 2018 6:02 PM UTC
Gotcha!! Thank you :)

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