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Notifications in Multiple Slack Workspaces

  • January 19, 2021
  • 2 replies
  • 96 views

john_apple
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How do slack notifications from Gainsight function if a user is in multiple workspaces that have been authorized in Gainsight? Would the user receive notifications via Sally in all authorized workspaces that they’ve added Sally to?

Best answer by rahul_prayakarao

@john_apple the user will receive notifications in all the workspaces that they are added to.

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • January 21, 2021

@john_apple I am checking on it, I will update here. Thanks for writing here.


rahul_prayakarao
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  • Gainsight Employee ⭐️
  • Answer
  • February 2, 2021

@john_apple the user will receive notifications in all the workspaces that they are added to.