November Release 4.34 is Available
The November release is live in your Gainsight org. Here's a summary of the major enhancements available:
- Gainsight Vault for best practices content: download best-in-class playbooks and survey templates
- Click-to-Call: click an account or contact’s phone number in Customer 360 to make a softphone call
- Email dashboard reports as PPT attachments to internal users on a schedule
- Success Plan templates: apply templates containing Objective CTAs and tasks to Success Plans
- Rules Engine Timeline view: visualize your sequence of scheduled rules and execution history
- Relationships: ability to create CTAs and Scorecards per Relationship type