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arielle_welch
arielle_welch
Contributor ⭐️
March 11, 2016
Solved

NPS "Detailed Responses" table NEEDS a field for Customer Success Manager

  • March 11, 2016
  • 3 replies
  • 66 views
I would love to be able to see the CSM name as one of the fields on the NPS Detailed Responses section on the dashboard. 
    Best answer by smorrisgainsightcom
    You can go to Administration -> UI Views -> NPS and customize the fields that are displayed.  If there isn't an NPS UI View already, then you can create one which will have the same result.

    Thanks

    3 replies

    smorrisgainsightcom
    smorrisgainsightcom
    Helper ⭐️⭐️⭐️
    March 11, 2016
    Hi Arielle:

    Are you trying to customize the view associated with the NPS tab within Gainsight to show the CSM name?
    arielle_welch
    arielle_welchAuthor
    Contributor ⭐️
    March 11, 2016
    Yes, I sure I'm.. Do you know how to make this possible? 
    smorrisgainsightcom
    smorrisgainsightcomAnswer
    Helper ⭐️⭐️⭐️
    May 27, 2016
    You can go to Administration -> UI Views -> NPS and customize the fields that are displayed.  If there isn't an NPS UI View already, then you can create one which will have the same result.

    Thanks
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