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arielle_welch
arielle_welch
Contributor ⭐️
March 11, 2016
Solved

NPS "Detailed Responses" table NEEDS a field for Customer Success Manager

I would love to be able to see the CSM name as one of the fields on the NPS Detailed Responses section on the dashboard. 
    smorrisgainsightcom
    smorrisgainsightcomAnswer
    Helper ⭐️⭐️⭐️
    May 27, 2016
    You can go to Administration -> UI Views -> NPS and customize the fields that are displayed.  If there isn't an NPS UI View already, then you can create one which will have the same result.

    Thanks
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    3 replies

    smorrisgainsightcom
    smorrisgainsightcom
    Helper ⭐️⭐️⭐️
    March 11, 2016
    Hi Arielle:

    Are you trying to customize the view associated with the NPS tab within Gainsight to show the CSM name?
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    arielle_welch
    arielle_welchAuthor
    Contributor ⭐️
    March 11, 2016
    Yes, I sure I'm.. Do you know how to make this possible? 
    Translate
    smorrisgainsightcom
    smorrisgainsightcomAnswer
    Helper ⭐️⭐️⭐️
    May 27, 2016
    You can go to Administration -> UI Views -> NPS and customize the fields that are displayed.  If there isn't an NPS UI View already, then you can create one which will have the same result.

    Thanks
    Translate
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