Thanks for the enhancements in the V 5.19 release. The improvements to the migration process are a good start. Although, we need a migration tool which is more stable and user friendly. Hope your team is working on it. Looking forward to the future release.
Yes, we are still doing a ton of development work on our migration tool. We just couldn't wait to let you try these new features, so we released them while we continue work on the other features! 🙂
Lila, in the release notes regarding X-Org Migration it states:
"New Dropdown Data Types can now be migrated through X-Org Migration Tool: Picklist/Multipicklist under Schema (Both Standard and Custom), and URL Datatype can now be migrated using the X-Org Tool. For more information about how to migrate Single Select and Multi Select Picklist, refer to the Corss-Org Migration article." (Typo, btw)
When I look at that referenced article, it appears to be talking specifically about Dropdown fields in MDA Standard or Custom tables. Do you know if this includes fixing the issue where Salesforce picklist fields get migrated but the VALUE doesn't?
Regarding your question, Salesforce picklist fields cannot be migrated with the Cross-Org tool. The enhancement in 5.19 was for migration of MDA picklist fields.
Thanks. What is not getting migrated today are actually Gainsight picklist items that live in Salesforce, like Call to Action::Type, Call to Action::Reason, Call to Action::Status - you'd think those would migrate.
The work around is to use the free text options like Reason Name, CTA Type Name and Status Name - but A) I don't want to have to go back through and invasively change all my rules and 😎 I can do "includes/excludes" with picklists when there are multiple options I want include/exclude.
Other items, like Customer Info picklist fields seem to migrate fine.
Let me know if this needs to be submitted to support.
If you ever had a profile with us, there's no need to create another one. Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
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