CSM was trying to put in a timeline on my an account and posted an email sent for reference and it just clocks, she then received - Oops! Something went wrong. Please try again or raise a support ticket with Gainsight - She also received Big Red error on top right hand corner. Has anyone seen this before?
Solved
Oops! Something went wrong. Please try again or raise a support ticket with Gainsight -
Best answer by sai_ram
@mikebambooligan and @faust_belarmino we are unable to reproduce the issue, if you are able to reproduce the issue, could you please record a video and share with us(spulluri@gainsight.com) or post it here.
+1@susan_fuleihan sorry for the inconvenience, could you please add a screenshot for better understanding.
@sai_ram_pulluri Several of our CSM's have also experienced this issue. Attached is a screenshot of the relevant error message.
Oh man. That's frustrating.
+1@mikebambooligan and @faust_belarmino we are unable to reproduce the issue, if you are able to reproduce the issue, could you please record a video and share with us(spulluri@gainsight.com) or post it here.
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