Optimization Around SFDC Task Sync For Playbook Tasks Marked for Sync

  • 17 June 2021
  • 2 replies

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Posting on Behalf of a customer.


To help better make use of SFDC resources and to avoid the Apex CPU Limit error, it is desired to be given the option to create the related SFDC Tasks at a latter scheduled time. That way important CTAs that needed to be created through a rule doesn’t fail to create.


Optimization around the current triggers related to the Task creation process would also help as well to reduce the SFDC resources used.

2 replies

Userlevel 7
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@kevin_ly thank you for sharing your request here.

Userlevel 2

Thank you for sharing @kevin_ly. We will check this with the engineering team and evaluate if any optimization can be done here. We will let you know if we do any optimizations. Thanks.