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kelly
Helper ⭐️⭐️⭐️
Jul 27, 2021 8:48 PM UTC

Paused Participant Queries Appear in Schedule

I was looking at the calendar view of all of my scheduled/recurring programs and noticed two programs that shouldn’t have been listed. These were paused back in April, yet the participant sync schedule still appears on the calendar but it’s not an actively running/syncing program. 

Is this an expected function? If so, can you please reevaluate as it’s confusing to see inactive/paused programs in the schedule view.

4 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Jul 29, 2021 2:54 AM UTC

@chethana @manu_mittal do you know the answer here? I’m not sure if this is the expected behavior or not. 

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VP of Customer Success at Forcepoint
Helper ⭐️
Aug 2, 2021 11:57 PM UTC

I have tested in my demo instance and can see the same. Looks like even the program is paused the source scheduler is still showing up.

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Expert ⭐️
Aug 5, 2021 10:14 AM UTC

Hello All,
i will check this and come back.

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Expert ⭐️
Aug 10, 2021 1:31 PM UTC

@kelly 

Looks like this is current behaviour. We will fix this.

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