Data Designer has been recently enhanced with a new capability called Pivot, in both SFDC and NXT editions. In a dataset, the Pivot task transforms the data available in a single table column into multiple columns in one go. The Pivot task creates a column for every unique data value in the table column. This enhances the data summarization process to get better insights into the data.
Example Business Use Case: A Customer Success Director wants to find patterns in CTA Type by CSM and optimize CTA Types, and so on.
To use the Pivot functionality, navigate to the Administration > Data Designer > Open a Dataset > click Options > click Pivot.
The following are the key benefits of using the Pivot task:
- Summarizes data easily
- Makes data analysis easier
- Assists in finding data patterns
- Helps in making decisions faster
If you wish to learn more, please look into the following doc resources:
Feel free to post any feedback/suggestions to docs@gainsight.com.
/Happy Posting!