I’m having an issue when I export a power list. When view the history, it shows the full name of the client and account. But when I export the list, it does not pull that information in. I need the export to show the full name. Any suggestions on what I’m doing wrong?
Hi Stephanie, Can you provide a bit more info? Are you looking at the Power List > Customer list and you can see the Account ID Name field? But when you download the View History > Execution Results file, it doesn’t include the Account Name?
Hi Lila,
When I look at the View History, the
columns Full Name and Email but it doesn’t appear in the export. In fact, there are a few filters that do not download in the export but appear in the View History of the Powerlist in Gainsight.
Does that clarify?
thanks,
Stephanie
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