Skip to main content
Maintenance Window : 





CST - Between 10:00 PM  Saturday 12th  November  &  02:00 AM  Sunday 13th  November 2016


UTC - Between 4:00 AM to 8:00 AM Sunday 13th  November 2016


IST   - Between 9:30 AM to 1:30 PM Sunday 13th  November 2016





Queues Hold Time :  2 Hour





Activity:  Gainsight has planned a scheduled maintenance on  Production MDA-Backend infrastructure. During this maintenance Rules, Data Processor  & Data Ingestion queues will be in hold state for about 2 Hours. Soon after the deployment,  all queues will resume as normal.





There are NO Code changes going as part of this maintenance.





Impact Details : PRODUCTION Environment





Gainsight Application  - SFDC  :  Momentary impact  during the maintenance window


Data Ingestion Queue - MDA :  Delay of about 2 Hours expected.


Rules Engine Queue  - MDA :  Delay of about 2 Hours expected.


Data Processor Queue - MDA :  Delay of about 2 Hours expected.


Task Processor Queue - MDA : Delay of about 2 Hours expected.





FOR MORE INFORMATION


Please subscribe to this article for updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Maintenance steps are completed and queue is draining now. We are watching it closely and will conclude this activity shortly
This activity is completed successfully. Thanks!!

Reply