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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
March 19, 2018

Quick Tips: Configure Report Builder Drill Down (video)

  • March 19, 2018
  • 4 replies
  • 199 views
In this 3-minute video, Karl Rumelhart, Gainsight's Chief Product Officer shows us how to configure the report drill down view and other report building options.

4 replies

kate_green
Helper ⭐️⭐️
March 20, 2018
Thanks Lila - I have used this feature a lot and it's been really valuable to us. 

I just wish there was a better way to update the drill down fields on multiple reports at a time.  For instance, I have configured 20 reports for a dashboard, and then I get a request for adding a field to the drill down for all of them!

Moving forward, I'll be sure to get the drill down fields ahead of time, but that's not always possible:) 
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
March 20, 2018
Hi Kate, A couple questions for you... I'm guessing the global filters option in the dashboard builder doesn't help you here? Also, have you already entered this as a feature suggestion on the Community?

Thanks for your feedback!
Lila Krutel, Dir. Global Education Services
kate_green
Helper ⭐️⭐️
March 20, 2018
Thanks Lila - no, the drill down fields wouldn't be affected by Global Filters.  I'll add it as a suggestion! Thanks!
chris_mudd
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 11, 2018
Hey Lila,  

This currently only works for SFDC objects, and I think we need to add a disclaimer that this will not work for MDA.

Thanks,

Chris