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Question

Release notification is conflicting

  • May 14, 2019
  • 3 replies
  • 58 views

keith_mattes
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I am unsure when the new release will hit production if we are being notified it is in Sandboxes TODAY (5/14/19) and it is stated to go to production the same day. Please advise.

"The Production upgrade is scheduled for May 14th"

3 replies

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • May 14, 2019
Hi Keith, today is the production upgrade. Can you share a screenshot of the Sandbox notification you're seeing?
Thanks!
Lila

keith_mattes
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  • Author
  • Helper ⭐️⭐️
  • May 14, 2019
The notification I received in production today was that v6.3 is live in the Sandbox. I have a screenshot but for some reason my uploads are being rejected on this page. I've attempted to send you an email with the screenshot. Perhaps I received an old notification today?


lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • May 14, 2019
The notification you saw was indeed an old one. We've disabled it. Apologies for the confusion!