a contact that is currently on an account under the Person Module needs to be removed. There is no way to do this that I see
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Hi Sarah, I checked with a teammate and it sounds like there is no product area in Gainsight that supports Admins in deleting records from the Person object. The C360 > Person section retrieves contacts from the Person object only. I recommend checking with support@gainsight.com in case there's a backend option for deleting records.
Is this functionality coming please? We also need to remove contacts from the Person section - there is no option to do this and neither can I delete any data from the Object in Data Management (unless I ask GS Support to do it)
Hi Katerina,
We're working on allowing deletes from the Person section. I don't have an exact timeline just yet but you can expect it within the next couple of releases.
Thanks,
Kunal
We're working on allowing deletes from the Person section. I don't have an exact timeline just yet but you can expect it within the next couple of releases.
Thanks,
Kunal
Hi All, this is fixed and available in October release.
Delete records in Company Person Object from C360 page is available now.
You can now delete a record from the Person section in the C360page. This operation deletes a record from the Company Person object. This functionality works based on the same concept as used in the Object Graph. When you delete a record from the Person section in the C360 page, any other field with a lookup to Company Person object will honour the Enable lookup > On Delete option used in the target field.
Please refer the release notes for more information.
Thanks for posting!
Delete records in Company Person Object from C360 page is available now.
You can now delete a record from the Person section in the C360page. This operation deletes a record from the Company Person object. This functionality works based on the same concept as used in the Object Graph. When you delete a record from the Person section in the C360 page, any other field with a lookup to Company Person object will honour the Enable lookup > On Delete option used in the target field.
Please refer the release notes for more information.
Thanks for posting!
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