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Report builder drill down option's fields order are getting reset

  • November 22, 2017
  • 5 replies
  • 96 views

hitesh
  • Contributor ⭐️⭐️
For MDA data, when we reorder the columns inside the Drill down report, then closes the drill-down view, the changes we made will not "stick" if we open the drill-down view again.

It works fine when exported because we are exporting from the same page/pop-up.

Is there a way toggle off the will not "stick"? I think it would be very helpful to add the ability to save after organizing the order the fields show up in. The fields show up in a random order as of right now.

Best answer by sai_ram

@hitesh, @cameron_wright, @tanya_strauss This is fixed and available in latest Report Builder.

5 replies

cameron_wright
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  • Gainsight Employee ⭐️⭐️
  • April 13, 2018
Along with a few other agents we have found this is an issue!

tanya_strauss
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  • Contributor ⭐️⭐️⭐️
  • June 12, 2018
Hitesh, I've understood this issue to be related to MDA objects (working inconsistently with SFDC objects). Any updates on this issue?

sierra_evans
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • December 31, 2020

This is an issue with Data Designer created MDA objects as well. It makes our executive dashboards look disorganized. Please, please fix!


sai_ram
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  • Expert ⭐️⭐️
  • Answer
  • January 4, 2021

@hitesh, @cameron_wright, @tanya_strauss This is fixed and available in latest Report Builder.


sierra_evans
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • January 4, 2021

@sai_ram will this be fixed in the original report builder? I haven’t used the new report builder yet because it says BETA.