Question
Reports: Inline filter should display accurate results on screen (not just on export)
Issue: We mistakingly viewed on-screen filter results as valid, then later realized the data displayed is not accurate.
Scenario: We ran a "full" report, which displayed Showing 1-100 of 2000. This tells me Gainsight has the ability to display 2000 records, similar to SFDC. We then added an inline filter to Account Name which displayed Showing 1-25 of 25. However, when we exported from this inline filter, the accurate result was 27 in this Account's name. If Gainsight can display up to 2000 records on a query, why not either display all 27 records or display the accurate result -- in this case, Showing 1-25 of 27?
Improvement Request: When doing an inline filter, is it possible for Gainsight to refresh in order to ensure the proper result #s are displaying at the bottom of the screen?
Scenario: We ran a "full" report, which displayed Showing 1-100 of 2000. This tells me Gainsight has the ability to display 2000 records, similar to SFDC. We then added an inline filter to Account Name which displayed Showing 1-25 of 25. However, when we exported from this inline filter, the accurate result was 27 in this Account's name. If Gainsight can display up to 2000 records on a query, why not either display all 27 records or display the accurate result -- in this case, Showing 1-25 of 27?
Improvement Request: When doing an inline filter, is it possible for Gainsight to refresh in order to ensure the proper result #s are displaying at the bottom of the screen?