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MelissaC
Contributor ⭐️⭐️⭐️⭐️⭐️
November 21, 2022
Question

Rule Not Running

  • November 21, 2022
  • 23 replies
  • 221 views

I created a rule on Friday to run Mon-Fri and when I went to my dashboard this morning, I noticed the rule didn’t run.  It ran successfully on Friday.

This was the message I got:

 

How would I push that rule to run everyday?

Thanks!

23 replies

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MelissaCAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 23, 2022

@Ravinder Singh  I am still trying to figure this out…  I am able to manually push the rule to run and it will populate the data according to the rule I wrote.   

So my question is, why won’t this do it automatically?  What am I missing?😑

I’m also getting this message:

 

Is that a factor in why it’s not running automatically?

Thanks!

Ravinder Singh
Gainsight Employee ⭐️
Ravinder Singh
Gainsight Employee ⭐️
November 23, 2022

@MelissaC It’s not happening because of it, it’s just a suggestion. It seems we need to dig deep into this issue. Please reach out to support at support@gainsight.com for further clarification.

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MelissaCAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 23, 2022

@Ravinder Singh I’ll do that, thanks for trying to help troubleshoot!

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