Skip to main content
manmeet_dosanjh
manmeet_dosanjh
Helper ⭐️
January 31, 2019
Solved

Rules Engine Error Message

  • January 31, 2019
  • 3 replies
  • 238 views
I am building a rule off the Activity History object from Salesforce. However, I continually get an error message saying that the query is not valid. I have tried quite a few fields and the same error appears. I have now just tried to Preview, with just the "Subject" in the Show section and filtered to 1 account.



Do any queries work on the Activity History object? I don't think I have built a rule off of this object previously, but I have no idea what this error means and how to fix this! Help would be appreciated if anyone has seen this before.

    Best answer by spencer_engel
    Hi Manmeet - you'll need to reference the object itself for what you're looking to report on (probably task or event). Activity history cannot be queried in Gainsight.

    3 replies

    spencer_engel
    spencer_engelAnswer
    Expert ⭐️
    January 31, 2019
    Hi Manmeet - you'll need to reference the object itself for what you're looking to report on (probably task or event). Activity history cannot be queried in Gainsight.

      manmeet_dosanjh
      manmeet_dosanjhAuthor
      Helper ⭐️
      January 31, 2019
      Oh thanks for the quick reply, that's what I figured but wasn't sure! Thanks for letting me know, will use the Task object instead.

        shiv_kumar_katiyar
        shiv_kumar_katiyar
        Gainsight Employee ⭐️⭐️
        February 1, 2019
        Adding to Spencer's comment ,

        "Activity History" is a related list in SFDC and it's a Salesforce limitation that we cannot fire a select query on these items.

        Terms & ConditionsAccessibility statement