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darkknight
Expert ⭐️
November 12, 2018
Solved

Rules Engine timeline history not showing earlier 9:55AM this morning

  • November 12, 2018
  • 5 replies
  • 71 views
I could have sworn in the past we were able to look backwards in the Timeline view earlier than a day.

This morning I am running into a problem because I still have two rules that are 'stuck' running (they have since completed) but I could not scroll any earlier than 9:55AM this morning:



Best answer by jeremy_curry
If you click on one of the data points in the line graphs, the data table directly underneath repopulates based on the date you clicked. Not sure if it's what you are looking for but I figured it's worth a shot!



5 replies

jeremy_curry
Helper ⭐️⭐️
November 13, 2018
Hi Jeff,

I seem to remember this too. Is the data you are looking for available via Analyzer?

darkknight
Expert ⭐️
November 13, 2018
I haven't had a chance to really dig into Analyzer yet, but at a quick glance no it's not. Seems like I can only see "today's" rules.

Jeff Kirkpatrick
jeremy_curry
Helper ⭐️⭐️
November 13, 2018
If you click on one of the data points in the line graphs, the data table directly underneath repopulates based on the date you clicked. Not sure if it's what you are looking for but I figured it's worth a shot!



darkknight
Expert ⭐️
November 13, 2018
Yeah I noticed that. I guess this would work - though I hate when I have to click through different screens/filters to get related info. Would be better if there was a link in Rules engine that would automatically open the Analyzer for the day in question.

Jeff Kirkpatrick
sai_ram
Expert ⭐️⭐️
January 29, 2019
Hi Jeff, Hope this is solved by now. If this is still reporduceable, please raise a ticket with your org details in it.