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Rules Engine timeline history not showing earlier 9:55AM this morning

  • November 12, 2018
  • 5 replies
  • 39 views

darkknight
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I could have sworn in the past we were able to look backwards in the Timeline view earlier than a day.

This morning I am running into a problem because I still have two rules that are 'stuck' running (they have since completed) but I could not scroll any earlier than 9:55AM this morning:



Best answer by jeremy_curry

If you click on one of the data points in the line graphs, the data table directly underneath repopulates based on the date you clicked. Not sure if it's what you are looking for but I figured it's worth a shot!



5 replies

jeremy_curry
  • Helper ⭐️⭐️
  • November 13, 2018
Hi Jeff,

I seem to remember this too. Is the data you are looking for available via Analyzer?


darkknight
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  • Author
  • Expert ⭐️
  • November 13, 2018
I haven't had a chance to really dig into Analyzer yet, but at a quick glance no it's not. Seems like I can only see "today's" rules.


jeremy_curry
  • Helper ⭐️⭐️
  • Answer
  • November 13, 2018
If you click on one of the data points in the line graphs, the data table directly underneath repopulates based on the date you clicked. Not sure if it's what you are looking for but I figured it's worth a shot!




darkknight
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  • Author
  • Expert ⭐️
  • November 13, 2018
Yeah I noticed that. I guess this would work - though I hate when I have to click through different screens/filters to get related info. Would be better if there was a link in Rules engine that would automatically open the Analyzer for the day in question.


sai_ram
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  • Expert ⭐️⭐️
  • January 29, 2019
Hi Jeff, Hope this is solved by now. If this is still reporduceable, please raise a ticket with your org details in it.