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Rules Manager Filter By Rule Source Object Doesn't respect Bionic Rules

  • December 15, 2017
  • 3 replies
  • 33 views

kevin_ly
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It is found that in rules manager, when you use the magnifying glass to toggle/show rules that use a certain source object, it doesn't respect source objects used in bionic rules.



For example, if you have a custom rule sourcing SFDC Contact object called "Rule 1" and a bionic rule having a task sourcing off Contact object called "Rule 2". Using source object filter, only "Rule 1" appears in filtered list.

Edit: As a workaround if your sourcing MDA, you can view dependencies via data management in the following desired object.

Best answer by pavan_bandi

Since the UI component changed completely and provision for Source Object and other filters is done, this issue will not occur.

3 replies

scotty
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • December 18, 2017
Oh wow, I had no idea that kind of filtering was even available! I've never thought to click on that magnifying glass. 

pavan_bandi
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  • Gainsight Employee ⭐️
  • August 16, 2018
This problem is solved in 5.14 release with revamped Rule Listing filters.

pavan_bandi
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  • Gainsight Employee ⭐️
  • Answer
  • August 16, 2018
Since the UI component changed completely and provision for Source Object and other filters is done, this issue will not occur.