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kate_green
kate_green
Helper ⭐️⭐️
November 9, 2017
Question

Scorecard 2.0 UI Questions

  • November 9, 2017
  • 13 replies
  • 193 views
I have two questions about the Scorecard 2.0 UI

1. We noticed that when you hover over a score (either a Measure score or a rolled up score), the word "Label:" precedes the label.  This to us seems unnecessary and doesn't look quite "finished" - can the word "Label" be removed in any way?
 



2. We have defined descriptions for each Measure but those descriptions don't appear anywhere in the UI (from the CSM point of view).  Should these descriptions pop up when you hover over the measure within the Scorecard view?



Thanks!

    13 replies

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    kate_green
    kate_greenAuthor
    Helper ⭐️⭐️
    March 26, 2018
    Hi Rob - yes, the label was updated but it doesn't change the label for each measure, but rather corresponds to the label you have set for each score at the scorecard level:



    Instead you would want to include the weight in the help text for each measure in your scorecard configuration.
    smathew4
    smathew4
    Contributor ⭐️⭐️⭐️⭐️
    July 9, 2018
    I have added a Measure description but when I hover over the score, it still shows "Label: xxx, Score xxx". Is there something I have to toggle to change the hover action to the Measure

    description?
    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    July 9, 2018
    Hi,

    If you have configured the description field, the hover over action will show that description if you hover over the name of the measure.

    Hovering over the score value will show the score label. 

    See example below:

    VP of Customer Success at Forcepoint
    Terms & ConditionsAccessibility statement