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elizabeth_adams_c593ee
elizabeth_adams_c593ee
Helper ⭐️⭐️⭐️
August 22, 2017
Solved

Search Blacklist by Domain Name

  • August 22, 2017
  • 1 reply
  • 52 views
Hi - We have had some problems with our internals emails getting blacklisted - we're still investing. Is it possible to search the blacklisted email accounts by domain name? It seems that I need to enter an individual email, which is very time consuming in our current need.  This has also come up where we want to confirm that contacts from a specific client have not been blacklisted.

Thanks,

Elizabeth Adams

    Best answer by ankit_jain
    Hi Elizabeth,

    The tool as of now allows you to search by one email address only. If you have one or two domains to look for, please reach out to support@. Gainsight support can share or confirm list of email address (for given domain) which are currently in blacklist. Hope this helps.

    The reason Gainsight does not trigger emails again once an email-address is identified as bounced, is to maintain low bounce rate.

    1 reply

    ankit_jain
    ankit_jainAnswer
    Helper ⭐️⭐️⭐️
    August 23, 2017
    Hi Elizabeth,

    The tool as of now allows you to search by one email address only. If you have one or two domains to look for, please reach out to support@. Gainsight support can share or confirm list of email address (for given domain) which are currently in blacklist. Hope this helps.

    The reason Gainsight does not trigger emails again once an email-address is identified as bounced, is to maintain low bounce rate.
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