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daniel.boon
daniel.boon
Helper ⭐️⭐️⭐️
December 5, 2017

🎁 Self-service badges has arrived! Create and edit badges in control

  • December 5, 2017
  • 18 replies
  • 508 views

Create and Edit Badges in Control!

We’re happy to announce that as of today you can add and edit badges for your communities in Control!

What features are available right now?

✅ Add Badges
  • Provide a title, description, and badge image
  • Define the rules that trigger the badge for community members.
  • Currently you can configure the following rules: # Replies Posted, # Topics Created, # (Best) Answers. You can also define the category/subcategory in which the badge should be awarded.

✅ Edit Badges
  • Change the above criteria after you’ve created a badge.
  • Deactivate badges you no longer want to award to members (or reactivate them again if you need to)

How Tos


Please see these guides to learn how to use this new feature:


Will my existing badges continue to work alongside any new badges I create?

  • Your existing badges will continue to work next to any badges you create using Control.
  • However, you won’t be able to edit all criteria of these badges from Control (for example, you can’t edit the rules that trigger the badge).

Up next and in the future for self-service badges:

  • (Soon) Admins will be able to configure & customise the email/private message notifications that users will receive upon earning a badge.
  • (Future) More rules for triggering badges - we're looking to you for inspiration, so post your best ideas in the Ideation forum and let others vote on them.

🌟 We’d love to get your feedback on this new feature! Please reply below with any comments or questions.

    18 replies

    Show previous replies
    Esther Groth
    Esther Groth
    Contributor ⭐️⭐️
    December 27, 2017
    Hi,

    another idea is to assign badges based on the role a user holds. This would be a quite easy workaround in order to assign badges to specific users only.

    Cheers,

    Esther
      Jurgen
      Jurgen
      Helper ⭐️
      January 6, 2018
      @Esther Groth Could you post your idea in Ideation? I would vote 10 times on it if I could. Seems so logical and useful to implement 🙂
      Jurgen
      Jurgen
      Helper ⭐️
      January 6, 2018
      1) I'm a little disappointed that you can't enable and disable badges from the overview - it's such a hassle to manage it now.
      2) The stats about badges are bare-bones. The overview just tells you how many times a badge has been rewarded and you can't even sort the numbers. That's a bummer.
      3) Most importantly, you should be able to remove and rebuild badges in my opinion. Right now, badges work like an abacus. It's a simple rigid implementation, which can make the output look cluttered and renders a badge overhaul impossible :/

      These are relatively small gripes and I'm already spamming Insided with Ideas, so I'm just going to leave it at this comment 🙂
        daniel.boon
        daniel.boonAuthor
        Helper ⭐️⭐️⭐️
        January 7, 2018
        Thanks @Esther Groth and @Jurgen for sharing your feedback - it'll be really useful for us to improve your experience with badges 🙂

        @Jurgen: 'remove and rebuild badges' - just to check, by 'remove', do you mean completely remove a badge from the community (e.g. remove it from all members who ever received it)? And what's your exact meaning when you say 'rebuild badges'? My assumption is that you've got a bunch of old badges which you no longer want on the community at all anymore.
        inSided product alumnus
          Esther Groth
          Esther Groth
          Contributor ⭐️⭐️
          January 8, 2018
          @Esther Groth Could you post your idea in Ideation? I would vote 10 times on it if I could. Seems so logical and useful to implement :)

          Here you go: https://community.insided.com/ideas/516
            Jurgen
            Jurgen
            Helper ⭐️
            January 8, 2018
            Thanks @Esther Groth and @Jurgen for sharing your feedback - it'll be really useful for us to improve your experience with badges :)

            @Jurgen: 'remove and rebuild badges' - just to check, by 'remove', do you mean completely remove a badge from the community (e.g. remove it from all members who ever received it)? And what's your exact meaning when you say 'rebuild badges'? My assumption is that you've got a bunch of old badges which you no longer want on the community at all anymore.

            Yes, removing completely. And rebuilding is to fix the order of badges in user profiles. You're forced to accept badges being added from left to right now.
              piyush
              piyush
              Contributor ⭐️⭐️
              August 1, 2018
              Hi,

              If we add the level based badges (e.g. White Belt->Yellow Belt->Orange Belt->Green Belt->Blue Belt-> Purple Belt) for the amount of topics created by an user, will the existing badge be replaced by new one? Or it'll just stack up the the whole badge level on the profile page when reaches to superior?

              Cheers, Piyush
              piyush
              piyush
              Contributor ⭐️⭐️
              August 2, 2018
              Hi,

              If we add the level based badges (e.g. White Belt->Yellow Belt->Orange Belt->Green Belt->Blue Belt-> Purple Belt) for the amount of topics created by an user, will the existing badge be replaced by new one? Or it'll just stack up the the whole badge level on the profile page when reaches to superior?

              Cheers, Piyush
              Never mind. Found the answer!
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