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andreammelde
Helper ⭐️⭐️
Feb 25, 2021 9:32 PM UTC
Solved

SFDC Access to MDA Objects

We want to trigger a process in SFDC where CSMs add a record to a low volume object, and then a ticket for a different team is generated from the MDA record in SFDC. 

 

Is it possible to have SFDC trigger off of this directly from GS? We do not want to recreate the object in SFDC and create the admin overhead of multiple custom objects and rules

andreammelde
Helper ⭐️⭐️
Feb 25, 2021 9:56 PM UTC

Can use a rule to insert a record directly into the object in SFDC

Andrea Carroll

1 reply

andreammelde
andreammeldeAuthorAnswer
Helper ⭐️⭐️
Feb 25, 2021 9:56 PM UTC

Can use a rule to insert a record directly into the object in SFDC

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Andrea Carroll