Skip to main content
matthew_lind
matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
September 21, 2017
Question

Shared C360 - Control on date formatting

  • September 21, 2017
  • 13 replies
  • 165 views
Does the Shared C360 support date formatting?

I have added two date fields to the Shared C360 view, but the two fields are fomatted two different ways:

One field is formatted yyyy-mm-dd
Another field is formatted mm/dd/yyyy

They are the very same fields I have added to my 'in-platform' C360 where both fields follow my desired mm/dd/yyyy format. I have not located a way to control the formatting of the date.

    13 replies

    azhar_uddin
    azhar_uddin
    Helper ⭐️⭐️
    September 21, 2017
    It should honor the date formats configured in you Salesforce org. Btw which two sections are those where you are seeing this discrepancy ?

    Thanks.
    heather_hansen
    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 21, 2017
    I'm seeing the same thing. 
    matthew_lind
    matthew_lindAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 21, 2017
    I'm using Customer:Customer Start Date and Customer:Next Renewal Date.

    (I would upload a screenshot, but the Community platform is issuing me an "Internal Server Error")
    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
    abhishek_sivaraman
    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    September 22, 2017
    Hi Matthew and Heather,

    Have you tried sharing a link to the end user and you are seeing this issue in the shared 360 or is it in the C360 screen?

    Thanks
    Abhishek S
    matthew_lind
    matthew_lindAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 22, 2017
    In my environment, the C360 screen is displaying dates as expected: mm/dd/yyyy.

    When viewing the same fields on a Shared C360 in platform, I see a mix of mm/dd/yyyy and yyyy-mm-dd

    When generating and viewing a shared link, that same mix recurs: mm/dd/yyyy and yyyy-mm-dd.

    Having dates in differing formats makes the information harder to quickly digest.

    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
    heather_hansen
    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 26, 2017
    Same here.

      ankita_yadav
      ankita_yadav
      Contributor ⭐️⭐️⭐️⭐️
      September 27, 2017
      Hi Everyone,

      We are looking into this issue. We'll update you once this is fixed. 
        cameron_wright
        cameron_wright
        Gainsight Employee ⭐️⭐️
        November 27, 2017
        Hey Ankita, do we have any updates on this?
        Cameron Wright - Sr. Security Engineer
        heather_hansen
        heather_hansen
        VIP ⭐️⭐️⭐️⭐️⭐️
        November 27, 2017
        We're looking at rolling out Shared 360 for our group as an option for sharing info with our Sales teams, but currently, the date formatting is definitely holding us up.  Do we have any updates on this?
        ankita_yadav
        ankita_yadav
        Contributor ⭐️⭐️⭐️⭐️
        November 28, 2017
        Hi Cameron and Heather,

        We have fixed the issue and it 'll be available as part of 5.10 release.
          Show more replies
          Terms & ConditionsAccessibility statement