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Solution: I have updated the Gainsight super admin permissions for my user but it is not taking effect.

  • January 29, 2020
  • 0 replies
  • 32 views

meenal_shukla
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You have to run the User Cache Refresh before Super Admin or other changes affect the users - go to Gainsight Sharing Settings in Admin, then the User Attributes tab, and click Refresh User Data -- this refreshes every hour, but you can push a manual refresh from here. Usually takes a few minutes.