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Question

Summary Section - Links no longer clickable

  • May 25, 2016
  • 4 replies
  • 73 views
heather_hansen
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I noticed that you can longer click on the widgets in the Summary on the C360 to go to that section. It would great if that was still an option in addition to the links on the left as well.
    paloma_scheck
    heather_hansen
    blynn_buckley

    4 replies

    steve_davis
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    • steve_davis
    • Gainsight Employee ⭐️⭐️
    • May 27, 2016
    Heather, 

    Are you talking about the new UI?

    Thanks,
    Steve Davis
    heather_hansen
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    • heather_hansen
    • Author
    • VIP ⭐️⭐️⭐️⭐️⭐️
    • May 31, 2016
    Hi Steve,

    Yes, that's correct. Sorry not to specify.
    sidhu
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    • sidhu
    • Gainsight Employee ⭐️
    • May 31, 2016
    Thanks for feedback Heather. This is consistent with what we have heard internally and are planning to improve. 
    david_rogers
    • david_rogers
    • Contributor ⭐️
    • September 20, 2016
    Sidhu,
    I see that several of the standard C360 summary widgets now link to C360 sections (success plans, health score, NPS, Open CTAs).  Do you know of a planned update on the roadmap that will allow customers to link additional widgets in the C360 Summary to sections such as related lists?

    For example, a customer has added a custom account-level field on the C360 summary "Cases Opened in the Last 30 Days".  They would like the ability to click on that widget in the C360 summary and be taken to their C360 section "Cases" that is built upon a related list that shows the open cases.

    Your insight is much appreciated!
    jeremy_johnston
    blynn_buckley
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