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Hi Team,





One of our customer was unable to access program, inspite of all the required permissions provided in "professional" instance. The Programs started working after the client upgraded their SFDC instance to Enterprise - it would not work on Professional.





Error message: https://cl.ly/76a3dc70b84e





Hence logging this request to support programs for "profesional" SFDC instance



Professional Edition is not supported because there's no api access to work with.




Hi Hardik, please refer to this link:https://support.gainsight.com/View_More_Categories/GainsightNXT/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT_in_Salesforce/Login_and_Permissions/Install_and_Configure_Gainsight_NXT_in_Salesforce#Prerequisites





Gainsight can be installed into the following Salesforce editions:





Developer Edition





Enterprise Edition





Any other higher Editions




Thanks for the heads up, Dan & Manu!




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