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hardik_mota
hardik_mota
Helper ⭐️
May 31, 2019
Solved

Support program access in NXT org's for "profesional" SFDC instance

  • May 31, 2019
  • 3 replies
  • 62 views
Hi Team,

One of our customer was unable to access program, inspite of all the required permissions provided in "professional" instance. The Programs started working after the client upgraded their SFDC instance to Enterprise - it would not work on Professional.

Error message: https://cl.ly/76a3dc70b84e

Hence logging this request to support programs for "profesional" SFDC instance

    Best answer by dan_ahrens
    Hi Hardik, please refer to this link:https://support.gainsight.com/View_More_Categories/GainsightNXT/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT_in_Salesforce/Login_and_Permissions/Install_and_Configure_Gainsight_NXT_in_Salesforce#Prerequisites

    Gainsight can be installed into the following Salesforce editions:

    Developer Edition

    Enterprise Edition

    Any other higher Editions

    3 replies

    manu_mittal
    Gainsight Employee ⭐️
    manu_mittal
    Gainsight Employee ⭐️
    May 31, 2019
    Professional Edition is not supported because there's no api access to work with.

    dan_ahrens
    dan_ahrensAnswer
    Expert ⭐️⭐️⭐️
    May 31, 2019
    Hi Hardik, please refer to this link:https://support.gainsight.com/View_More_Categories/GainsightNXT/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT_in_Salesforce/Login_and_Permissions/Install_and_Configure_Gainsight_NXT_in_Salesforce#Prerequisites

    Gainsight can be installed into the following Salesforce editions:

    Developer Edition

    Enterprise Edition

    Any other higher Editions

    VP of Customer Success at Forcepoint
    hardik_mota
    hardik_motaAuthor
    Helper ⭐️
    June 3, 2019
    Thanks for the heads up, Dan & Manu!

    Hardik
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