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Survey detailed response page
I just stumbled across a really nice succinct detailed copy of a survey response, but was wondering: Is there an alternative way to get to this? (I've highlighted how I got to it below), in case others have not seen this.
I ask as this view is particularly good for the individual following up on the response (i.e. our support manager in this case). It provides them with the respondent details, plus full context of the survey (not just looking at an aggregated question view), but I just stumbled across it. I can't see any other way to drill-down into this view and did not see it documented in either of the survey reporting guides (Survey Analytics or NPS Analytics / Reports).
If this is documented elsewhere, or if you can configure other areas of aggregate reports to drill down to this view, please let me know.
Thanks!
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The route I took to find this was by doing the following;
> Go to Survey Tab & into the Dashboard
> I see my live surveys. I can I click on the "2" Responded (per the picture below)
> This pops up a window related to Incoming Messages and here I can drill down using the 'View Response' link.
>This gets me to this really nice detailed survey response page, showing the details available about the respondent and their responses displayed in the survey form itself.
I ask as this view is particularly good for the individual following up on the response (i.e. our support manager in this case). It provides them with the respondent details, plus full context of the survey (not just looking at an aggregated question view), but I just stumbled across it. I can't see any other way to drill-down into this view and did not see it documented in either of the survey reporting guides (Survey Analytics or NPS Analytics / Reports).
If this is documented elsewhere, or if you can configure other areas of aggregate reports to drill down to this view, please let me know.
Thanks!
--------
The route I took to find this was by doing the following;
> Go to Survey Tab & into the Dashboard
> I see my live surveys. I can I click on the "2" Responded (per the picture below)
> This pops up a window related to Incoming Messages and here I can drill down using the 'View Response' link.
>This gets me to this really nice detailed survey response page, showing the details available about the respondent and their responses displayed in the survey form itself.
