Hey, curious if anyone knows the character limit for comments when answering a survey question?
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Hi Nathanael,
Are you using Survey 2.0? It depends on whether you select a short text or long text question type. The limits are listed here.
Hey Lila,
No, we haven't switched yet - still using Surveys 1.0. I was mainly inquiring about the Comments section that can enabled/disabled for a given survey question.
If it's an NPS Comment, it looks like a Long Text Area (4096 char). I'm on Survey 2.0 and am not sure how it differs from your 1.0, but on the Survey User Answer object I see an "Answer Text" field which allows 15000 char. If I'm looking in the wrong place, then I'm curious to find out where those comments are kept. :)
Thanks, I'm trying to fill back survey data when a case gets closed so I've gone the substring route for when anyone leaves an especially long comment.
Thanks for the additional details, Nathanael! I'll check with our product team and let you know what I found out about Survey 1.0 questions that use the allow comments option.
I heard back from product that Comments can have 4,000 characters.
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