@Erseburse Here are few benefits I knew
Benefits
The following are the benefits of SurveyMonkey integration with Gainsight:
- Enrich Gainsight or CRM data with SurveyMonkey response data.
- View SurveyMonkey response data in Gainsight 360.
- Set up one-time or recurring syncs of SurveyMonkey responses.
- Gather periodic feedback on your product or process with surveys focused on NPS, customer satisfaction, ROI, and more.
- Use the Survey Statistics, Response Report, and Text Analytics tools within Gainsight to draw actionable conclusions from your combined data sets.
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@Erseburse Configure SurveyMonkey integration with Gainsight article, additional info!