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Hi, everyone.

I sometimes need to tag a colleague in an activity after e.g. a meeting. However, what happens if this person only has access to Salesforce and not Gainsight? Will the email notification then send them to a ‘dead’ link or will it work as intended but in Salesforce?

 

Thank you for your help!

From my experience, they would need to have access to Gainsight as the link directs to the Gainsight Timeline record.


@lerkatron  Notifications go to all users, but only Gainsight user licenses can access the link. 


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