I am loading 3rd party NPS responses into Gainsight. If I enable text analytics, will it work for these responses or does it only work for surveys that were sent through Gainsight?
Page 1 / 1
Hi Allison,
I think the answer to your question is in the reply to my comment on this article
I think the answer to your question is in the reply to my comment on this article
Hi Seth, maybe I'm missing something, but which article are you referring to?
Whoops! I could have sworn I pasted in the link! You're not crazy, I'm just terrible :-)
https://community.gainsight.com/gainsight/topics/v5-5-survey-text-analytics-only-for-nps-comments
https://community.gainsight.com/gainsight/topics/v5-5-survey-text-analytics-only-for-nps-comments
Great, thank you!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.