Hi all,
I am playing with Journey Orchestrator and Mapped fields for the Conditional Wait.
It seems that the field Role from the CompanyPerson object doesn’t return proper results, in any of the tests I’ve done.
I am trying to e-mail only the users that have Admin role, but in the preview they all look as non-admins or all admins.
Tests done:
- I mapped the field Role in the 3rd and 4th step of Participants, both using the Custom Field Mapping and Calculated Fields options.
- I tried to map the Role field as String and even as Picklist.
- In the Condition query (Conditional Wait step) I tried with EQUALS Admin, CONTAINS Admin, with capital or small letters, used the word “admin” and the GSID that matched the dropdown row.
None of these things work properly.
If I change the query to something simpler like “Name = Ester” everything works fine. So GS and the steps are right but this role thing is troubling me a lot.
Anyone has a good advice on how to solve it? I hope it’s not a bug…
Thanks