We have added support for dropdown (Picklist) but multi-select in dropdown is not supported as of now.


We can not confirm now when this feature will be available.

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Thanks Sandeep + Lila -- I'd like to focus on the drop-down option. (We currently don't have a need for multi-select syncing.)





When in the configuration panel for an activity > + Field - I have (text, date, number, checkbox) available as option. I thought 'text' may be the best choice to map to a dropdown, but when in the activity sync configuration panel, the corresponding drop-down field I'd like to map to doesn't appear as an option.





I had my SFDC admin confirm - we don't see any permission differences between the dropdown field I want to map to and the text fields currently shown. The only thing we thought it might be, is text vs dropdown.





Related community post: https://community.gainsight.com/gainsight/topics/adding-fields-to-timeline-activities

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Bumping this up to see if mapping functionality is available for custom drop-down (picklist) fields.  I am unable to access this when starting with a 'text' field.

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Yes, mapping functionality work for picklist. But make sure your picklist field has "Restrict picklist to the values defined in the value set" property is unchecked.


Refer this link 

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