In today's product webinar, Nora at Box asked about,
"Can you
speak to the field level syncing limitations -- I've noticed that
multi-select/dropdown fields are unable to sync. Any idea on when that may
become available?"
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We have added support for dropdown (Picklist) but multi-select in dropdown is not supported as of now.
We can not confirm now when this feature will be available.
We can not confirm now when this feature will be available.
Thanks Sandeep + Lila -- I'd like to focus on the drop-down option. (We currently don't have a need for multi-select syncing.)
When in the configuration panel for an activity > + Field - I have (text, date, number, checkbox) available as option. I thought 'text' may be the best choice to map to a dropdown, but when in the activity sync configuration panel, the corresponding drop-down field I'd like to map to doesn't appear as an option.
I had my SFDC admin confirm - we don't see any permission differences between the dropdown field I want to map to and the text fields currently shown. The only thing we thought it might be, is text vs dropdown.
Related community post: https://community.gainsight.com/gainsight/topics/adding-fields-to-timeline-activities
When in the configuration panel for an activity > + Field - I have (text, date, number, checkbox) available as option. I thought 'text' may be the best choice to map to a dropdown, but when in the activity sync configuration panel, the corresponding drop-down field I'd like to map to doesn't appear as an option.
I had my SFDC admin confirm - we don't see any permission differences between the dropdown field I want to map to and the text fields currently shown. The only thing we thought it might be, is text vs dropdown.
Related community post: https://community.gainsight.com/gainsight/topics/adding-fields-to-timeline-activities
Bumping this up to see if mapping functionality is available for custom drop-down (picklist) fields. I am unable to access this when starting with a 'text' field.
Yes, mapping functionality work for picklist. But make sure your picklist field has "Restrict picklist to the values defined in the value set" property is unchecked.
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