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Question

Timeline entries made via Mobile App are not getting attached to Account

  • May 31, 2019
  • 2 replies
  • 46 views

darkknight
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We've observed that timeline entries made via the new Mobile App are not getting associated to an account in Gainsight.

Timeline entry made via Mobile App:



Viewing Timeilne entry in web app:



2 replies

rakesh_kumar_srivastav
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Hi Jeff,

thank you for letting us know,

we have acknowledged the issue and we will be giving the fix for this issue in next coming update of the app.

thank you !


sai_ram
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  • Expert ⭐️⭐️
  • July 24, 2019
@darkknight this issue is addressed and pushed to release.

Thanks for brining this up!