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darkknight
darkknight
Expert ⭐️
May 31, 2019
Question

Timeline entries made via Mobile App are not getting attached to Account

  • May 31, 2019
  • 2 replies
  • 64 views
We've observed that timeline entries made via the new Mobile App are not getting associated to an account in Gainsight.

Timeline entry made via Mobile App:



Viewing Timeilne entry in web app:



    2 replies

    rakesh_kumar_srivastav
    rakesh_kumar_srivastav
    Contributor ⭐️⭐️
    June 3, 2019
    Hi Jeff,

    thank you for letting us know,

    we have acknowledged the issue and we will be giving the fix for this issue in next coming update of the app.

    thank you !

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      July 24, 2019
      @darkknight this issue is addressed and pushed to release.

      Thanks for brining this up!

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