Tracking Email Replies

Forum|Forum|10 years ago
July 21, 2016
5 replies
164 views

Hello!

I'm wondering if there is currently a way in which e-mail reply metrics can be tracked per outreach?

Thanks!

-Melissa

journey orchestrator

Best answer by gaurav_kotak

Hi Melissa, it's not on the short-term (this quarter) plans. That having said, this is something that completely makes sense to do. Not just metrics, but even storing the conversations (especially as we move into semi-automation use case, which is planned to release end of august). Thx

tejeswara_rao_raavi

Helper ⭐️

Hello Melissa, Currently we don't have any mechanism to track e-mail reply metrics.

melissa_ranneyAuthor

Helper ⭐️

Hi Tejeswara,

Thank you for the response! Do you know if this will be included in any of the upcoming roadmaps?

gaurav_kotakAnswer

Expert ⭐️

Hi Melissa, it's not on the short-term (this quarter) plans. That having said, this is something that completely makes sense to do. Not just metrics, but even storing the conversations (especially as we move into semi-automation use case, which is planned to release end of august). Thx