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Trying to follow the document listed on the FAQ





https://support.gainsight.com/Rules_Engine/Admin_Guides/Load_to_Person_Model_using_Rules_Engine_Action_Types#Setup_Load_to_Company_Person_Action_Type





I am trying to create a rule to select a few contacts from SFDC and load it into Gainsight. The setup rule works just fine but when I go to the Setup Action click on + Action and





select "Load to Company Person" I get a beautiful dialog box something I have never seen before











It is completely blank but has an OK button on it. If I click OK it does not take me to the mapping box instead I get











I am missing the field mappings section of the screen. (See "Load to Customers" as an example below).











?



I had the same thing happen to me - I cleared my cache and the issue resolved itself.



I also received this.



Hi Vinod, sorry for the inconvenience caused. since the issue seen by multpile persons, I've raised a support ticket. My support team will get back to you on this.





Thnaks for bringing this up.



Hi Vinod, Thanks for bringing this up!





 





This issue is solved and pushed to v6.3. 



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