Skip to main content
Solved

Update an Advanced Outreach Exclusion CSV

  • May 23, 2018
  • 1 reply
  • 35 views
seth
Forum|alt.badge.img+9
  • seth
  • Gainsight Employee ⭐️⭐️⭐️
Advanced Outreaches allow you upload a CSV of participants to exclude. (Screenshot: https://cl.ly/1T0Y3E1M3Y2G )

I need to add a few folks to that list. There's a delete button, but, before I click it, I want to confirm: Will I be able to upload a new CSV once the existing one is removed, even though this Advanced Outreach is already published?

Best answer by ramya_kalisipudi

Hi Seth,

Thanks for posting your question.

Once the AO is published, we can only delete the file but we cannot upload csv with the new entries of exclusion list. 

We will take this up as enhancement request.

Hope this clarifies your question.

Thanks,
Ramya
AI Transformation @ Gainsight
seth

1 reply

ramya_kalisipudi
Hi Seth,

Thanks for posting your question.

Once the AO is published, we can only delete the file but we cannot upload csv with the new entries of exclusion list. 

We will take this up as enhancement request.

Hope this clarifies your question.

Thanks,
Ramya
Terms & ConditionsCookie settingsAccessibility statement