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tom_wix
tom_wix
Contributor ⭐️⭐️⭐️⭐️⭐️
June 18, 2015
Question

URL link in survey email - any way to make it a hyper-link ?

  • June 18, 2015
  • 3 replies
  • 110 views
Any way to configure the survey emails to use a hyperlink.   I attempted to use <ahref> within the SFDC email template, but that did not seem to work. 

Perhaps this item  might be an idea for an improvement ?

thanks

    3 replies

    sumesh
    sumesh
    Helper ⭐️⭐️
    June 19, 2015
    Tom,

    Unfortunately, we cant configure hyperlinks for survey emails. That said, we are working on ways to improve survey email template capabilities. You should hear from us soon on this.

    Thanks,
    Sumesh  
    praneet
    praneet
    Helper ⭐️⭐️⭐️
    October 20, 2015
    Hi Tom,
    With release of Survey via Co-pilot, you can put anchor tags in Survey Emails. Hope this solves your problem.
      andrew_cummins
      andrew_cummins
      Helper ⭐️
      October 27, 2015
      Tom if you are using the Gainsight email service or SF email service you can configure a hyperlink by using <a> href. for example in the email template you create in SF use this HTML code:

      <a href="www.google.com">the word you want the person to click on</a>

      It will show up in your email template like this:
      the word you want the person to click on
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