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tom_wix
tom_wix
Contributor ⭐️⭐️⭐️⭐️⭐️
Jun 18, 2015 10:18 PM UTC
Question

URL link in survey email - any way to make it a hyper-link ?

Any way to configure the survey emails to use a hyperlink.   I attempted to use <ahref> within the SFDC email template, but that did not seem to work. 

Perhaps this item  might be an idea for an improvement ?

thanks

    3 replies

    sumesh
    sumesh
    Helper ⭐️⭐️
    Jun 19, 2015 9:43 AM UTC
    Tom,

    Unfortunately, we cant configure hyperlinks for survey emails. That said, we are working on ways to improve survey email template capabilities. You should hear from us soon on this.

    Thanks,
    Sumesh  
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    praneet
    praneet
    Helper ⭐️⭐️⭐️
    Oct 20, 2015 7:20 AM UTC
    Hi Tom,
    With release of Survey via Co-pilot, you can put anchor tags in Survey Emails. Hope this solves your problem.
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      andrew_cummins
      andrew_cummins
      Helper ⭐️
      Oct 27, 2015 5:50 PM UTC
      Tom if you are using the Gainsight email service or SF email service you can configure a hyperlink by using <a> href. for example in the email template you create in SF use this HTML code:

      <a href="www.google.com">the word you want the person to click on</a>

      It will show up in your email template like this:
      the word you want the person to click on
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