Users have not had changes to their permissions and confirmed ad blocker is not set. Multiple users reported they cannot log timeline entries and then will be able to another day without changes done to correct. Currently, two users cannot log to timeline. Is this a bug?
Solved
Users not able to use timeline intermittently - bug?
+3Best answer by lila_meyer
Hi Andrea, please contact support@gainsight.com to assist with investigating this issue. I don’t believe we’re seeing a broader problem with Timeline right now.
+5Hi Andrea, please contact support@gainsight.com to assist with investigating this issue. I don’t believe we’re seeing a broader problem with Timeline right now.
Lila Krutel, Dir. Global Education Services
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