- Closed Renewals Associated with a CSM “Save” -- illustrates how CS contributes to customer retention
- Closed Upsells Attributed to CSMs -- illustrates how CS expands existing customers
- Closed New Business where a Customer Reference Occurred -- illustrates how CS helps land new business
Interested in tracking the ROI of CS? Check out our Vault assets and blog post on Tracking ROI of Customer Success. A complete list of the supporting Vault Assets is included at the bottom of the blog. Highlights include:
Be the first to reply!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.