As a manager, I would like to be able to see changes over time to our overall NPS score (rather than by surveys). The Y axis would be the NPS value and X axis would be a date. Our report would Show the average of the NPS score By date Grouped by Week.
Support recently told us that a number of objects are involved so Gainsight Reporting can not help us.
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Hi Lita,
Sorry for the misinformation, We definitely have ability to report only on NPS Responses, You can achieve the above by following in Reports:
Object: NPS in Gainsight Subject Areas.
Show Me: NPS Score (Aggregation - Average)
By : Response Date (Summarized by Week)
Chart Type: Bar
I am also attaching screenshot for reference
Sorry for the misinformation, We definitely have ability to report only on NPS Responses, You can achieve the above by following in Reports:
Object: NPS in Gainsight Subject Areas.
Show Me: NPS Score (Aggregation - Average)
By : Response Date (Summarized by Week)
Chart Type: Bar
I am also attaching screenshot for reference
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